Contact Us

Customer Service Hours of operation:

Monday-Friday 9AM-5PM (Mountain Time)

Email: hello@printiverse.com

You can use the contact form on this page or email us directly. If you are reaching out about an existing order, include your order number and any helpful details so we can assist more quickly.

How We Can Help

We can help with:

  • product questions

  • file setup and artwork questions

  • proof review

  • turnaround questions

  • shipping options

  • existing order support

If you are not sure which product fits your project, send us the basics and we will point you in the right direction.

Existing Orders

If you are contacting us about an order already in progress, please include:

  • your order number

  • the name on the order

  • a short description of the issue or question

If something arrived damaged or incorrect, include clear photos of the product, packaging, and shipping label when relevant. That helps us review the issue faster.

Files and Proofs

If your question is about artwork or a proof, attach the file, screenshot, or proof when possible.

It also helps to tell us:

  • the product you are ordering

  • the size or format

  • any deadline you are working toward

A little context goes a long way here.

Deadlines

If your order is tied to an event, launch, or other firm date, tell us the in-hand date up front.

We will help you choose the most realistic path based on production time and shipping options.

Email Us

hello@printiverse.com

Support Hours: Monday through Friday, 9:00 am to 5:00 pm MST